1. Showcase checkout
Orders placed on nomadpacklabs.shop through the on-site checkout are demonstration transactions. No live payment is captured by this website. Because no real charge is taken at checkout, there is typically no payment to refund for showcase orders.
2. If a real sale is arranged separately
If you complete a genuine purchase with Nomad Pack Labs outside this demo flow, refund or exchange terms for that sale will be confirmed in writing (email) for that order. Contact support@nomadpacklabs.shop with your order reference.
3. How to reach us
Email support@nomadpacklabs.shop with your name, order ID (if any), and reason for the request. We aim to respond within a reasonable business period.
4. Operator
This storefront is powered by OCEANNET (SMC-PRIVATE) LIMITED. Customer support for Nomad Pack Labs remains support@nomadpacklabs.shop.